Shipping Policy
Shipping Policy
At American Prime Shop, we strive to get your order to you as quickly and safely as possible. Please review our shipping information below.
Processing Time
Orders are typically processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods and Rates
We offer several shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method. Free shipping may be available on orders over a certain amount.
Shipping Locations
We currently ship to addresses within the United States. International shipping may be available for select products - please contact us for more information.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier's website. Please allow 24 hours for tracking information to update.
Delivery Issues
If your package is lost, damaged, or delayed, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may be possible if requested before the order ships.
P.O. Boxes and Military Addresses
We ship to P.O. Boxes and APO/FPO/DPO military addresses. Please note that delivery times may vary for these locations.
Customs and Duties
For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country. These charges are not included in our shipping costs.
Contact Us
If you have questions about shipping or need assistance with your order, please contact us:
Email: info@americanprimeshop.com
Phone: +1 (307) 393-6542
We're here to help ensure your order arrives safely and on time!